Are you the original device manufacturer?

Yes, the PCBA and mold of every product are entirely independent R&D of Emdoor Info, and the cost of the mold is over 1.5 million dollars, we are the source of products and many agents all get goods from us. We have been engaged in the R&D and production of rugged products for a long time within the industry, and we have over 600 workers till now, of which R&D is more than 50%.

What kind of services do you provide?

We have provided ODM service for nearly 17 years, there are two business models, one is achieving OEM service with customer's brand based on the self-developed standard products, the other is offering ODM service according to customer individual needs, including appearance design, structure design, mold development, soft hardware development, technical support and etc.

What are your product lines?

There are four self-developed product lines: Rugged Product Series: Rugged handheld (4’’/5’’/6’’), rugged tablet (7’’/8’’/10’’/11.6’’/12.2’’), rugged notebook (11.6’’/12.2’’/14’’/15.6’’). Industrial Product Series: Heavy-duty panel PC (8’’/10’’/12’’/15’’), light-duty panel PC (10’’-21’’), fanless embedded PC. Vehicle-Mount Product Series: Heavy-duty vehicle mount computer, light-duty vehicle mount tablet. Medical Product Series: Medical PDA, medical tablet, digital medical display terminal.

For standard product orders of 1-200 units, we have enough stock for delivery 1-3 days after receiving the full payment. For slightly modified product orders of 1-200 units, we would deliver 1-2 weeks after receiving the full payment in the case of enough stock. For orders of large quantities, involving re-procurement and re-production, delivery time would around 2-3 months after receiving the deposit.

How about the after service?

1-year warranty ensured from the date of delivery. Free repairing is available for functional problems of non-artificial damage, otherwise, you'll be charged. For foreign after-sales problem, FAE remote technical support and maintenance materials sending will be arranged first, FAE can also be sent to repair abroad depending on the https://699pic.com/?sem=1&sem_kid=3020&sem_type=1&bd_vid=11277843728533055375circumstances, or you can directly send damaged products back to maintenance center in Hongkong, where we will repair and send it out.

Customized Rugged PC

Emdoor Info can provide our customers with all kinds of Customized Rugged PC, according to your special requirements.

We have a large number of successful cases as follows, and hope these cases can help you.

Customized Services

Types of Customized Rugged PC

Acer's ENDURO Series

Littlemore Innovation Education Machine

OZNER Drinking Water Purification

Telemedicine Platform

Features

of Customized Rugged PC

Solid Foundation

Emdoor Info's industry computer OEM has a complete range of equipment, a variety of choices and different product types.

Custom service accoring to customer's needs

Such as, hardware/software functions increase or decrease, brand customization service: OEM/ODM neutral machine can be shipped or customized customer logo can be shipped.

One-to-one pre-sale and after-sales exclusive service

Exclusive consultation: Emdoor Info has deployed a professional customized business team, which can be transferred through the official website for customized consultation.

Features of Rugged Laptops

FAQs of Customized Rugged PC

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What customized services can Emdoor Information provide?

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1.Interface Customization

We could custom interface according to the customer’s request. Including Internet port, serial port, DC jack, aviation plug and other customer specified interface, to ensure meet customer’s needs of application scenario.

2. Hardware Customization

The hardware platform, configuration and industrial function modules can be customized according to the customer’s requirements. That including electromagnetic compatibility, signal integrity and other test standards.

3. Software customization

The system software functions can be customized according to customer’s requirements that including power boot, pre-installed software, boot animation logo, system function tailoring, system function customization &development and so on.

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What is the process of customized service?

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1.Intent to negotiate :Understand customer needs and plans

2. Product proposal :Providing development plan

3.Products evaluation :Evaluating the feasibility of the products and sign the cooperation contract

4.R&D implementation :Product design，Sample production and Test verification.

5. Sample confirmation:Delivery prototype for testing and use feedback

6.Mass production delivery :one piece MOQ or mass production delivery

7.Confirm receipt: Customer check product and confirm receipt

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What customized services can Emdoor Information provide?(TWO)

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1.Structure customization

We can custom appearance of product structure according to customer’s requirements. That including ID/MD design, open modulus and mass production. We can provide perfect customized structural design solutions, which benefit from cumulative experience of the structural development of rugged industry products.

2.Brand Customization

We can custom product packaging, product appearance, brand logo, product instructions and so on according to customers' needs. It helps to set up the brand image, expand the customer brand influence and assist to develop the market.

3.Strong R&D strength and production operation docking services (details can be seen in The advantages of Emdoor Info)

With the industry research and development experience of rugged handheld, tablet pc, rugged notebook, industrial tablets, no-fan IPC, etc, years of market deeply, we can provide deeply customized development service of software, hardware, structural and so on. More than 10 years experience of in the R&D team makes every customized requirement fell, and don't let any good idea slip away.Indoor info’s unique mass production base and mature and stable quality operation management system provide strong support and guarantee for the mass production of products. In addition, we have been on the road to create the perfect dedicated products for customers. Emdoor Info expects to cooperate with all parties to jointly create the future of the industrial information era and entry to a new platform of high-quality intelligent services.