EM-Q885M Rugged Tablet Boosts Smart Bus Ticketing Efficiency

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EM-Q885M Rugged Tablet Boosts Smart Bus Ticketing Efficiency

Overview

The client,a leading smart ticketing solution provider,specializes in developing and deploying on-board ticketing systems.During the rollout of unattended ticketing for buses,they faced challenges such as complex device integration,harsh vehicle environments,poor system compatibility, and inconvenient operation.With its rich I/O expansion,superior durability, open Android system,and complete in-vehicle integration solution, Emdoor Information's EM-Q885M rugged tablet successfully enabled a stable,all-in-one ticketing terminal-helping the client achieve digitalized ticketing and intelligent operations.

Client Story

The client is dedicated to providing inteligent ticketing solutions for urban bus systems.In real-world deployments,consumer- grade tablets proved inadequate for bus use due to limited ports,poor vibration and temperature resistance,and unstable mounting.The client needed a professional terminal capable of connecting multiple peripherals-NFC reader,code scanner,and ticket printer-while withstanding constant vibration and temperature changes.The EM-Q885M,with its multiple interfaces,strong anti-shock design,and customizable Android system,met all demands for stability,expandability,and system compatibility.

100%
System compatibility reached
60%
Ticketing efficiency increased
35%
Passenger boarding speed improved
70%
Maintenance costs reduced

Challenges

  • In the process of promoting the unattended bus ticketing system, the client mainly faced four core challenges:
  • First,limited device integration. Consumer-grade tablets have few interfaces and insufficient power,making it impossible to stably connect multiple peripherals such as NFC readers,code scanners, and ticket printers -failing to meet multi-device collaboration needs.
  • Second,poor environmental adaptability. Continuous vibration, bumps,and temperature changes during bus operation can easily cause system crashes,loose connections,or hardware damage, severely impacting device stability and lifespan.
  • Third,inconvenient installation and operation.The driver's cabin has limited space,standard tablet mounts are hard to secure,and the lack of proper cable management affects both safety and ease of use.
  • Finally, challenged system compatibility and stability. The client's custom ticketing software required deep hardware integration to ensure long-term stable operation and prevent crashes or data loss.Given these issues,the client urgently needed a rugged tablet with multiple interfaces,wide temperature and vibration resistance, easy installation,and strong system compatibility to build a stable reliable unattended bus ticketing system.

Why EM-Q885M

To overcome these challenges, the client began to search for a professional terminal capable of integrating multiple peripherals and running stably in tough environments. After evaluating several products, the client chose Emdoor Information's EM-Q885M ruggedtablet. The EM-Q885M offers 5G connectivity, rich I/0 expansion,MIL-STD-810H military-grade durability, and wide-temperature operation. Emdoor also provided a cost-effective total solution with comprehensive technical support-perfectly fitting the needs of integrated hardware-software ticketing applications.

Primary Functionalities

  • 5G data transmission
  • Multiple I/O ports
  • Wide temperature
  • Android OS

Solution

Emdoor Information developed a fully integrated solution based on the EM-Q885M rugged tablet,addressing the core issues of device integration,environmental adaptability,and system stability in bus ticketing.

In hardware integration,the EM-Q885M is securely mounted in the driver's area using a professional vehicle bracket with multiple extended USB ports,allowing simultaneous connection to the NFC reader,code scanner, and ticket printer.This all-in-one setup eliminates cable clutter and device stacking,creating a clean, stable,and easy-to-operate workspace.

In software integration,running a customized Android system,the EM-Q885M comes pre-installed with the client's ticketing app,set to auto-launch at startup.It supports key system functions such as power control and time synchronization,enabling intelligent device management and ensuring 24/7 stable operation.

In operation,after boarding,passengers select their destination on the tablet and complete payment via NFC or QR code.The system processes the transaction instantly,prints a receipt automaticaly, and uploads all data in real time through the built-in 5G module. The central system then generates accurate passenger flow and revenue reports,supporting route optimization and intelligent scheduling,helping the client achieve digitalized and efficient operations.

Benefits

  • Integrated design for tidy and efficient operation
    The EM-Q885M combines NFC reader,code scanner,and ticket printer in one streamlined setup,eliminating messy cabling and simplifying the driver's workspace.
  • Rugged durability ensures stable performance
    MIL-STD-810H compliance provides excellent shock,vibration, and temperature resistance for continuous,reliable operation.
  • Real-time data transmission enables accurate management
    The 5G network allows instant data uploads for precise passenger analysis,revenue tracking,and intelligent dispatching.
  • Deep software-hardware integration
    The open Android system is fully customized and seamlessly integrated with the client's ticketing software,ensuring long- term stability and smooth operation.
Customer Testimonial

“The EM-Q885M from Emdoor Information not only solved our challenges with in-vehicle integration and stability but also helped us quickly build a reliable,efficient unattended ticketing system.Its complete hardware-software customization and vehicle integration solution provided strong support for our digital transformation..”

Smart Ticketing Project Manager
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